[Resolved] HDFC Bank — about one assist plan on my hdfc credit card

[Resolved] HDFC Bank — about one assist plan on my hdfc credit card

S swan07 from Mumbai, Maharashtra Nov 10, 2017

Cancellation of one assist membership I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 9250 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- Oneassist relationship number : 2979205 Name :- swanand sudhir kunte. Mobile no. :- [protected] Credit card number ending :- 9250 Was this information helpful? No (0) Yes (0)
Dec 12, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance
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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 13, 2017

Dear Swanand,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2549902 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist .