[Resolved]  HDFC Bank — about the discrepancy in pl interest rates and non compliance of any contact about same

Address: Pune, Maharashtra

I was assured 11.5% pl interest rate upon which i agreed for the pl.. Even i got a land-line call saying the same rate of interest (Of which i have recording proof). The same call included some charge deduction from my pl amount which was around 1500...
But just before and during disbursement i got only an sms saying 14% rate of interest and around 3000 rs. Deduction from my pl amount.. Is not this a fraud??
I tried calling the hdfc agent satyajit many a times... After many attempts he assured me of getting roi reduced after 2 emis... Now i have paid 5 emis and nothing has changed..
Also the phone number of the disbursement officer (Bharat bhise) provided by hdfc data processing center pune is never getting cinnected..

Now after many attenpts to contact satyajit and his failed promises and also many failed attempts to talk to bharat bhise and with all the phone recording proofs and after legal consultation i have decided to go to the customer court... Against hdfc, its related officers and agent satyajit for the same..