[Resolved]  HDFC Bank — Abusing words with customer

I am holding hdfc saving account.
Today i have received call from hdfc tele caller asking to take personnel loan... When started to say no... He again called me used some abusing words on me and my family.
Call received from - [protected]
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have also raised your concerns at HDFC Bank vide Reference Number =[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our Net Banking and Mobile Banking services.

-Zubin
HDFC Customer Assistance
 
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