[Resolved]  HDFC Bank — Access amount deducted.

Hi i am pritam my last 4 digit of credit card is 1368. During lock down period in april month hdfc ban was deduction illegal charges and my account was in negative. I was facing mental disturbed with this behavior. So i want to closed my loan. I talk with one rep regarding my loan clouser. Rep statedt that u have to pay 216798.00 rupess to closed this loan and nothing extra u have to pay. As per my calculation it was 211000. But they said you have availed monotorium so you have to pay extra amount for that. Finally i asked him do i need to pay anthing extra apart from that please clear it. The rep say no this is the only amount you bhhave to pay. So i paid 216798.00. No for last 2 month they have deducted 10000 from my account. So i call hdfc customer care number multiple times but they are just ignoring my query. I have aal the conversation proof with me. I have saint email regarding that to. They have charged more than 20000. And still they are doing this. Please help me it's really bad thing from this bank. I have never seen such a worst bank in life. My contact number-[protected].