[Resolved] HDFC Bank — account balance on hold without any prior information

[email protected]

from Ranaghat, West Bengal

Aug 6, 2017

Address: Kolkata, West Bengal

Today i just checked my account details casually!! I am shocked to see it's showtime -29000,, yesterday i checked it was 7000 something suddenly it went to -29000,, i called up bank they told they put the account balance on hold for credit card pay,, after i pay the outstanding they will release it,, i mean what the hell i have to look after my family,, now how i am going to get my daily needs done,, they should have discussed this with me first!! Hell service hdfc!!

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Sep 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance