I have borrowed a personal loan of 1.5 lac from hdfc bank. Loan executive ms. Surabhi (Lg code s48045 and branch code 23666) asked me to open an insta account with hdfc so that my loan process will be easy. I agreed.
My insta account has opened on 9 july, 2020, but till today, i am unable to withdraw my loan amount that was sectioned on 7 july 2020 means bank is calculating interest from 7th of july.
I have visited my branch but they are not giving any solution. I have sent many emails to nodal office, md and grievance dept but i have received on system generated email. No answer from the higher management also.
In the branch, executives are asking to open fd, rd, term plans etc to complete their target.
One of the executive ms. Surabhi asked me to open a fd of 50000 and a investment plan 7550/year, and also explain me that she will help me to liquidate the fd next day (Friday 10, 2020) to my insta account but till now i am unable to liquidate fd and unable to get money/transfer money from insta account. I have taken this loan for emergency purposes but due to lack of service i am unable to fulfill the requirements.
Please help me on this. I am totally frustrated with hdfc.,
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