[Resolved] HDFC Bank — account with negative balance for the credit card

akbar uddin

from Chennai, Tamil Nadu

Address:

1, #8-2-618, 2, Rd Number 11, Banjara Hills, Hyderabad, Telangana 500034, 500034

Hi Team,

I was using HDFC credit 545964XXXXXX3987 and used it for 3 to 6 months then I wasn't using account I went to different state with family Gulbarga due to job lost i wasn't able to work for 3-4 month I lost my current job we were in depression I totally lost my kit as house shifting was there and Didn't recall that i have credit card as well as account in hdfc after several years when i made up all the dues full payments includes everything i got to know that my cbill is improved I logged in my account with help of home branch the state that i have lien on my account have to reach credit cards people as they forward me to bank and bank people are forwarding me to secetrate here and there.

After 15 -20 visits on both sites I came to know my account was inactive i have activated recently but still seeing negative balance I request HDFC bank people to remove my lien on account I have made all the payment.

Credit card number is 545964XXXXXX3987
Account number: [protected]
Customer ID: 59065654
Please remove lien on my account

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Oct 14, 2019

Complaint marked as Resolved

Bank people removed lien from my account within 5 days. Thanks a lot only with the help of the consumer complaints website it's resolved. Thanks, Akbar

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance