[Resolved] HDFC Bank — ACH Debit Return Charges

Pradeepshakthija98

Sep 8, 2020

Address: Bangalore

I had changed RS590 as ACH DEBIT RETURN CHARGES for 15times on 3rd September I had no idea whey had changed on my account but what I know is as a global pandemic there will be no charges levied on check bounce or any type of loan repayment Charges etc but no one from bank side is responding properly tried to call to the customer care but no response due to pandemic and even visited one of the branch but sadly no response from them side too not even they raised compliant even they don't have time to check the transaction. I had got charged around 9.5k totally as ACH DEBIT RETURN CHARGES on this pandemic situation.
Hope by this I can get some solution for this.

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of charge. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.

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Comments

asnawaz

Dec 9, 2021

I have the same concern, got debited around 6k, and the bank is not giving the explanation. I have all the proof with me, i want my amount back or i will close the account.