[Resolved] HDFC Bank — add/ pay all utility bills new option inside recharge/bills not working in payzapp app

kishan_p19

from Mumbai, Maharashtra

Aug 23, 2017

Address: Mumbai City, Maharashtra, 400013

Hi, team,
Add/ pay all utility bills new option inside recharge/bills not working in payzapp app. I am facing the attached error since quite a long time now. Could you please help with the resolution.
Payzapp customer care no. And support email are not responding. Also would like to bring to your notice that the payzapp support is very slow in response and the telephony customer care reach ability needs to be improved.
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Account: na
App version: 3.01.06.04 [3010604]
Phone make/model: lenovo lenovo a7010a48
Android version: 6.0
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Regards,
Kishan poojari

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Sep 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance