HDFC Bank — Additional charges for Annual Membership Fees

Address: HDFC Bank Card Division, # 8, L B Road, Thiruvanmiyur, Chennai – 600041

Dear sir/madam,

Your sales representative has contacted me in month of Aug 2018. I have given my documents to him and received my card in month of Aug-2018.

I would like to inform that sales person has clearly told that credit card (Diners ClubMiles) is completely free card. He clearly said that there won’t be any annual fees or charges on card and considering the card as free, i have agreed for issuance.

Now it will be injustice if i had to pay annual fees which i was not communicated before taking card and last year (2019) no annual fees were deducted.

I have 3 different credit cards from other banks which does not have any annual fees and also don’t encourage myself to take card with annual fees or any other charges irrespective of multiple benefits available. I have never been defaulted by any bank for delay payment or charges.

It’s really very painful to spend time on this issue. I have already hot listed Diners ClubMiles credit card before 2 months due unsolicited call from number and planning to cancel.

Please take your time to investigate the matter and i can provide all details which you need but kindly reverse annual fees at earliest on my card so that i can initiate process to cancel the card.

Registered Mobile Number: [protected]
Card No: 3683 57XXXX 0035
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information