[Resolved] HDFC Bank — Adhoc stmt chgs incl st & cess 110417 charge without informing

AksharaTripathi

from Ahmedabad, Gujarat

Apr 20, 2017

Address: Vadodara, Gujarat, 390005

Website: www.hdfcbank.com

Rs. 115 has been debited from my account in the name of ADHOC STMT CHGS INCL ST & CESS 110417 on 18th April 2017, without informing me or sending message about that transaction. I have never visited any branch of HDFC bank and never requested for any statement. I want to understand why this amount is taken from me. I tried calling the customer care number but did not receive any proper response. Please help.

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May 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance