HDFC Bank — Amazon 1258399

I got a message that 999 spent via my HDFC credit card without asking OTP. What is this ? Our money is getting out of our accounts without our permission. Is this the security you hdfc guys provide to costumers. I want my money back or I will file a case .
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HDFC Bank customer support has been notified about the posted complaint.
 
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Dear Customer,

Kindly contact our Phonebanking Number - (Area Code[protected] immediately to report any unauthorised transaction in your account so that necessary steps are taken to safeguard your account from further unauthorised usage.

-Anay
HDFC Bank Customer Assistance
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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