HDFC Bank — Amazon refund not processed

Sir,
I had ordered a purchase worth 1199 rupees in Amazon.
Refund for this purchase was issued by Amazon.
[protected] is the refund reference number

Amazon authorities has informed me that refund is not processed by hdfc bank.
I have not received the refund.
Kindly do the needful

Alim K N
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.
Sep 01, 2020
Updated by Abhinav09
Sir,
Kindly assist
I logged into the URL you have provided.
It is asking for a valid complaint reference number and is not accepting the reference number provided by Amazon.

I am not able to book complaint there
Kindly help

Thank you,
Alim K N

Sep 01, 2020
Updated by Abhinav09
Kindly provide an email address or customer service number who can solve refund processing issues (in this case refund of Amazon.

Thank You
Alim
 
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