HDFC Bank — amb charge of hdfc bank

prakash tukaram bodke

from Mumbai, Maharashtra

Nov 4, 2019

Address: pune laxmi road branch hdfc bank, Pune, Maharashtra, 411030

AMB Charges Debited by HDFC Bank
My account has been debited twice with Rs.488.92 for "AMB CHRG INCL GST for oct 2019 without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

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HDFC Bank customer support has been notified about the posted complaint.