HDFC Bank — AMB charges

ishica

from Ludhiana, Punjab

May 10, 2016

Address: 201005

Website: netbanking.hdfcbank.com/netbanking

My account no is [protected], NOIDA SEC 41
i got deduction of few bugs on mainting AMB-Annual Monthly Balance, i wrote to them and they reversed it and said that if you will maintain 10000 there will be no deduction. I accepted this advise and somehow deposit short amount. now when my ac balance got 10000 they deducted 17 INR without informing me as INST-ALERT CHG INC ST & EC JAN-MAR2016, this got my account again short of inr 10000. and they charge me 343.50 for non maintainance of amb. I trie my best to maintain INR 10000 but these guys do not understand that how tough it can be sometimes to maintain balance
if they could have called me that 17 inr is deducted i could try to maintain my account but they uninformed
who has given them this write to deduct a single penny from customer account without informing
please help me reverse my amount back

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

May 11, 2016

Verified Support

Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.

-Bejoy
HDFC Bank Customer Assistance.

ishica

from Ludhiana, Punjab

May 12, 2016

Hi
I got a call and one of executive rakhi from noida sec 41 branch & she told me dat i have to maintain 10, 000 INR on daily basis or 300000 INR in my account monthly to avoid amb charges
I think she is herself confused, coz it should be 10, 000 entire month for saving account.
Can somebody please provide me correct information on this.
I mean to maintain 300000 INR in saving account to Avoid AMB, it sounds redicilous
Please provide me correct information asap

Ishika