[Resolved]  HDFC Bank — amb charges

Address: Kathua, Jammu and Kashmir, 184143
Website: Hdfc

Dear sir / madam

1. I m swarnjit singh and been associated with you for last two years. I opened my nri account no [protected] with your saket, delhi branch, which i converted into normal account on returning back to mother india in oct 2017. It was smooth going till 15 nov 2017 when i got messages and mails of rs 708/ and again rs 708/- (Twice) being deducted as amb chrg incl gst for sep & oct 2017 respectively.

2. I have very low balances in the past also but was neither been charged nor been informed for the same. And to my surprise your bank informed me after deducting the amount which i look as charges as other options left with you to surprise your customers.

3. I am highly dissapointed with this kind of deductions without any prior notice to customers, which force me to write such complaint and at the same time request you to refund the amount.

4. At the same time, i will also be approaching to the concerned rbi authorities to look into this matter, otherwise the only option left to me to close this account asap.

5. Looking forward for your postive response.

Regards
Swarnjit
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Dec 31, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
HDFC Bank Customer Care's response
Dear Customer,

Our Bank official Mr. Akhil Aggarwal tried contacting you at your contact number but could not reach you. Our bank official has emailed you on November 29, 2017. For any further clarification or assistance, please feel free to speak to Mr. Akhil Aggarwal on [protected].

-Manoj
HDFC Bank Customer Assistance
 
1 Comment

Comments

i DIPIKA LAMA WIFE OF A EX-SEVICEMAN AM ACCOUND HOLDER OF HDFC BANK ALSO I HAVE TWO LIC OF HDFC FOR LAST ONE YEAR HAVING TROUBLE. YOU CAN CHECK MY ACCOUNT, SORRY TO SAY BANK DEDUCTED Rs 354 on 5th sept and Rs531/- ALSO IN SAME DATE 5TH SEPT AS AMB CHARGE INSTEAD OF HELPNG. Please refund my both policies after deducting whatever be i want to close my account and going to open in kotak mahendra Bank for RBI please look into this matter and do the needful

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