[Resolved] HDFC Bank — amb charges deduction every month on salary account

Shweta Singh Paul

from New Delhi, Delhi

Address:

C-168, C Block, Noida Sector -15, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have a salary account fro my company and whenever i have less amount in the account, these guys deduct amb charges of Rs 354. I don't understand even on salary accounts you guys are deducting the amb charges without even informing their customers. I want my amb charges to be refunded immediately or else i will never feel bad filing a case against the HDFC Noida branch sector 26.

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Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2019

HDFC Bank Customer Care's response Dear Customer,

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank.

Please visit: http://bit.ly/2qxpdJi

Please feel free to write to us using below URL further assistance

http://bit.ly/2C4aWpZ.

-Nadia
HDFC Bank Customer Assistance