HDFC Bank — amb charges withdrawal penalty on personal loan

Naini Prasad

from Sangareddi, Telangana

Aug 18, 2017

Address: Karimnagar, Andhra Pradesh, 505215

Website: www.hdfcbank.com

Dear sir

This is naini prasad i had an bank account in hdfc bank hanamkonda branch last month i got an call from that branch regarding personal loan member mr madhukar loan department and he explain the loan i taken the loan 2lk and iam payed one emi also this month and my money also is there in that bank nearly 12000/-rs and last two days i login to my netbanking then in that i saw my balance then now the balance is 9900 change difference amount be deducted the bank with out my permissions and i went and ask the nearly branch they told that non home branch charges and amb charges cutted from ur account now i call that mr madhukar warangal brach personal loan department i told all the matter and please help me sir for this transaction he told me that i completed my targets i will not help u please take the action up on him and please help me my amount will be back into my account iam attaching my account details please and must punish that like guys not having any reponsible from the customers madhukar cell number ([protected])

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HDFC Bank customer support has been notified about the posted complaint.

Aug 18, 2017

Updated by Naini Prasad Dear Sir

this is naini prasad i had an account in HDFC BANK hanmkonda branch 375 branch code ac number [protected] last month i got an call from that branch regarding personal loan yes i taken the loan of 2lk that loan department person mr MADHUKAR contact number ([protected]) he did not told me about that non home with drawls they wil charge he did not tell me any thing and now he was telling i cant do any thing from that loan just i completed my target thats all and about my AMB CHARGES also totaly amount taken the bank with out information they was cutting my amount plz sir help me total amount was 2012 rupees and please take tha action that emplyee in loan department

Verified Support

Aug 19, 2017

HDFC Bank Customer Care's response Dear Customer,

The charges debited in your account pertain to non-maintenance of Average Monthly Balance or Rs. 10000.00 in your account in the months for May 2017 and June 2017. The charges are levied correctly as per the Bank's Schedule of Fees and Charges. Please visit the URL below to know the fees and charges applicable to your account:
http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Anay
HDFC Bank Customer Assistance