[Resolved]  HDFC Bank — amount debited but not received by receiver and also not refunded

I made a transaction via google pay but the same was debited from my account whereas not credited in the recipients account and the number of rupees rs.500 is not yet refunded to me as well.
The amount transaction was made on 30 june 2020 and usually google pay transaction will end in a minute now its not done even more than an hour.
I have tried contacting the google pay customer care as well as hdfc bank customer care but no use. Even bank customer care also not connecting and giving solution.
Please extend your valuable support. Other transaction proof attached as a image.
Upi transaction id:

[protected]

Google pay transaction id:
Cicagkcp_ejgeq