[Resolved]  HDFC Bank — amount debited from account and not credited to recipient

Dear sir,

I have transferred amount of 8000rs to my house owners account through hdfc netbanking imps option. But still not credited to his account. So please look into this problem and refund the money to my account.. Its very urgent details below.

Transaction i'd:
Imps ref no.[protected]
Amount: 8000 rs
Date: 01.05.2020 08.18 am

From account: [protected]
Ifsc: hdfc0000260

To account: [protected] (Indian bank)
Ifsc: idib000s246
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 01, 2020
Updated by Ulagamuthu Muthu
Multiple times I have tried to customer support but no more response. Please take necessary action and help me on this.
Verified Support
May 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

As per our records, the said transaction has been completed and successful from our end. Please check with the beneficiary bank for further details. In case of non-receipt of reversal/beneficiary still denies of having received the funds at their end, within stipulated time as mentioned above, do write back to us at grievance.[protected]@hdfcbank.com with the beneficiary's latest bank account statement (statement with bank logo & account number) / merchant confirmation mail for non-receipt of the funds to enable us to assist you better.

-Zubin
HDFC Bank Customer Assistance
 
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