[Resolved]  HDFC Bank — amount debited from card but not received in payzapp wallet

Hi team,

Please look into below issue.

I have loaded 555 rs into my account from my card and have seen the failure message after this. I see that the amount is debitted from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp or should be refunded to my credit card.

Registered mobile number - [protected]
Name - Seetaram kori
Date of Transaction: 15 April 2020
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Apr 17, 2020
Complaint marked as Resolved 
My amount refunded back thank you for the support
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2020
HDFC Bank Customer Care's response
Dear Customer,

We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

-Anay
HDFC Bank Customer Assistance
 
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