[Resolved] HDFC Bank — Amount debited twice is not yet credited to my account.

Niharika Basrani

from Mumbai, Maharashtra

Jul 5, 2017

Address: 122001

Hi,

I have done payment at AGARWAL BANGLES in Jhansi on 25th of June 2017 with my debit card. The card was swiped twice since the shopkeeper claimed that it had not received the payment.I have submitted one mroe complaint today, Also i went to the HDFC Bank near to me, teller there also registered a complaint to Phone Banking regarding Rs.900 debited twice from my account and amount Rs.900 should have been refunded/credited to my account at this time since it has been 7 complete working days since then.
Please keep this complaint on priority and help me get the amount back.

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Aug 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to write to [protected]@hdfcbank.com along with your account, transaction dtls and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance