[Resolved] HDFC Bank — Amount debited without my info from HDFC ATM

santosh rawat

from Mumbai, Maharashtra

Apr 19, 2017

Address: New Delhi, Delhi, 110074

Website: www.hdfcbank.com

I am an existing HDFC customer bearing Sal A/C. On 16th of Apr, I withdrawal Rs 2000 from Chhattarpur, New Delhi ATM successfully but when I cross checked my transaction message, it showing as 2 transactions within a minute gap..I.e. Rs 2000 & Rs 20000. At the same time, I called the Customer support team of HDFC & they asked to lodge FIR first. I lodged the FIR as well as the complaint with HDFC. My complaint number is MUMC[protected].
Please confirm the resolution TAT as my A/c has been blocked & I am short of money.

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May 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance