HDFC Bank — amount deducted but not credited to bank

Address: Bangalore, Karnataka

Payzapp team,
Dear payzapp team,

01/11/2017 i have transformed 5000 rs from payzapp to my hdfc account, but transaction showing failed but amount deducted from payzapp account, plz kindly refund the amount,

Transaction id[protected]yv37el6

Already 4 days completed, plz reverse the deducted amount asap.

Transaction id[protected]yv37el6
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My money deducted from account but not reflected in payzapp, its customer care number also not working, pls let me know what can i do to get the reversal
Dear Customer,

For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.

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