[Resolved] HDFC Bank — amount deducted

yasmeen A

from Bengaluru, Karnataka

Jul 28, 2017

Address: Bangalore, Karnataka, 560047

Hi this is yasmeen

I want to know why the amount has been deducted without my knowledge and i had not even received any sms, on 22nd july 2017, amount has been deducted 2 times, 1st time the amount is rs.531, & same day again they have deducted rs.351. Then they had credited rs.531 to account on 26th july, again it has been deducted on the same day. If this is the case i want to cancel my account in hdfc bank.
On 22nd of july 2017, my account balance was rs.1977, without any transaction and withrdrawal my a/c balnce is rs.1092. Kindly check this concern and refund the deducted amonut as soon as possible.

Regards
Yasmeen

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Sep 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details, transaction/charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
HDFC Bank Customer Assistance