[Resolved] HDFC Bank — amount deducted from credit card not reflecting in payzapp

Adil Baig

from Hyderabad, Telangana

Sep 6, 2017

Address: Hyderabad, Andhra Pradesh, 500088

I tried transferring 5k from my credit card to my payzapp account, the transaction was unsuccessful. Then again i did a transaction fro another 5k, it failed again. 10k has been cut from my credit card but nothing reached my payzapp wallet. I tried mailing/calling payzapp customer care but no response from them. Please let me know when i can get my money back.

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Oct 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance