[Resolved]  HDFC Bank — amount deducted from payzapp wallet but not received in my hdfc account

Hello team,

I tried to send to send money in my hdfc account using payzapp wibmo.
Acc. Number: [protected]
Name: raushan kumar
Ifsc: hdfc0000651

Two time i faced the issue. So total of rs 9900 in two transaction (5000+4900).
1st transaction detail: on friday 1/sept/2017 i tried to send money in my above mentioned account but payzaapp displayed a message that fund could not be transfered but when i checked recent transaction i found that amount has been deducted.

2nd transaction detail: today (4/sept/2017) morning at 8:56, i tried to send money to same hdfc account and got alert message that amount could not be transafered but money deducted from wallet.

3rd issue:

On friday evening i tried to add money in my wallet using sbi card, money deducted from my sbi but not added in payzapp wallet. Please check these three issue as soon as possible.

Total amount is: 5000+4900 i tried to send.

Secondly amount i tried to add i wallet is 5000. So final amount is 14900

Already mailed on support email id but didn't get any response after more than 48 hours. Please go through the screen shot and check why one transaction is showing success in recent transaction.

Raushan kumar
[protected]
[protected]