[Resolved] HDFC Bank — amount deducted in failed transaction

Sarbajaya Mazumder

from Chennai, Tamil Nadu

Aug 25, 2017

Address: Ernakulam, Kerala

I had swipped my debit card in central square mall on 20 aug 2017. Inr 1000 got deducted from my debut card but the transaction was failed. I want refund for the incorrect deduction of ₹1000
Transaction id - kl015154

It is more than 4 days that the amount is not refunded.

Kindly do the needful

Also provide a direct contact details for a customer service representative as the toll free number does not have any option to talk to a representative to file any complaints.

This is very frustrating

Was this information helpful?

No (0)

Yes (0)

Sep 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

HDFC Bank Customer Care's response Dear Customer,
Request you to provide us your customer Id/card number, issue details, transaction details, date/time of transaction and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you. –Natasha
-Manoj
HDFC Bank Customer assistance