[Resolved] HDFC Bank — Amount deducted rs 10000 but no cash dispensed

Sangeeta Khanduja

from Allahabad, Uttar Pradesh

Apr 29, 2017

Address: Panipat, Haryana, 132103

Website: Hdfcbank.com

Sir
I tried to withdraw rs 10000 from ICICI bank ATM at Adsandh road panipat.
No money was dispensed. But amount was deducted. Smsreceived at 12:14 noon on March 20; 2017. Then I got rs 10000 twice from idbi atm same day.
Now after 1 month passing hdfc bank says it can't do anything. go to ICICI bank manager.
Im a middle class teacher.helpless.I have talked to customer care 10 times, have emailed numerous times but to no avail.
Kindly help
Thanks
Sangeeta Khanduja
Hdfc account [protected]
Platinum hdfc debit card ending in 2610
Customer id. 40474581

Was this information helpful?

No (0)

Yes (0)

Jun 3, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

HDFC Bank Customer Care's response Dear Customer,

We have received confirmation from the Acquiring Bank stating that the transaction was successful. The proof of transaction has been sent to your account branch. You may visit the branch to view the same.

-Bejoy
HDFC Bank Customer Assistance