HDFC Bank — Amount deducted without my knowledge

Address: hyderabad

Hi,

When I go through my account statement of HDFC, I see the bank is deducting Rs855 every year on Aug or Sept, it happened this month as well on 27th Aug again. And they even deducting Rs5.90 twice a month. This incident is happening without any knowledge of mine and is happening from 2 years. I am trying to contact them but they are not even responding properly. Can someone help me getting my money back.
+4 photos
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Customer.

Effective 15th May 2015, below Service charges will be levied on all IMPS Outgoing transaction : Upto Rs. 100, 000 - Rs. 5 /- ( charges exclusive of GST - Good and Services Tax )
Rs. 100, 001 upto Rs. 200, 000 - Rs. 15 /- ( charges exclusive of GST - Good and Services Tax )
Please note:
1 Outgoing Charges will be applicable for :
IMPS Fund Transfer done using MMID option to Other Banks as well as HDFC Bank
IMPS Fund Transfer done using account number option to Other Banks.
2 No charges will be applicable for IMPS inward transactions
Further, we understand that you have been issued with Debit card. Further, the charges levied to your account are towards Debit card fees towards your current Debit card.

-Nadia
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information