When I go through my account statement of HDFC, I see the bank is deducting Rs855 every year on Aug or Sept, it happened this month as well on 27th Aug again. And they even deducting Rs5.90 twice a month. This incident is happening without any knowledge of mine and is happening from 2 years. I am trying to contact them but they are not even responding properly. Can someone help me getting my money back.
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HDFC Bank customer support has been notified about the posted complaint.
Effective 15th May 2015, below Service charges will be levied on all IMPS Outgoing transaction : Upto Rs. 100, 000 - Rs. 5 /- ( charges exclusive of GST - Good and Services Tax )
Rs. 100, 001 upto Rs. 200, 000 - Rs. 15 /- ( charges exclusive of GST - Good and Services Tax )
Please note:
1 Outgoing Charges will be applicable for :
IMPS Fund Transfer done using MMID option to Other Banks as well as HDFC Bank
IMPS Fund Transfer done using account number option to Other Banks.
2 No charges will be applicable for IMPS inward transactions
Further, we understand that you have been issued with Debit card. Further, the charges levied to your account are towards Debit card fees towards your current Debit card.
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Effective 15th May 2015, below Service charges will be levied on all IMPS Outgoing transaction : Upto Rs. 100, 000 - Rs. 5 /- ( charges exclusive of GST - Good and Services Tax )
Rs. 100, 001 upto Rs. 200, 000 - Rs. 15 /- ( charges exclusive of GST - Good and Services Tax )
Please note:
1 Outgoing Charges will be applicable for :
IMPS Fund Transfer done using MMID option to Other Banks as well as HDFC Bank
IMPS Fund Transfer done using account number option to Other Banks.
2 No charges will be applicable for IMPS inward transactions
Further, we understand that you have been issued with Debit card. Further, the charges levied to your account are towards Debit card fees towards your current Debit card.
-Nadia
HDFC Bank Customer Assistance