[Resolved] HDFC Bank — amount deduction for failed transaction

[Resolved] HDFC Bank — amount deduction for failed transaction

K kundan754 from Firozpur, Punjab Nov 9, 2017

On 9/11/2017 around 5:07 pm. I was doing online payment of 30, 000 at cuims.in by my debit card. My account no is [protected]. This account is in jharkhand. At transaction time the net got slow and transaction was not completed but money was deducted. The amount was instantly deducted but when i checked that website again there the payment was not done. Contact no. - [protected] Was this information helpful? No (0) Yes (0)
Dec 14, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 HDFC Bank Customer Care's response Dear Customer, We note that the account number shared by you is incorrect and therefore we are unable to check on the same. I request you to share correct 14-digit HDFC Bank Account number, the mobile number that is updated in the account and the date and amount of the transaction that you are referring to at [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. -Bejoy HDFC Bank Customer Assistance
Add a Comment	Share
Submit Close