[Resolved] HDFC Bank — Amount deduction from account

rashmimanu20

from Dhule, Maharashtra

Jun 6, 2017

Address: Yamuna Nagar, Haryana, 135001

I have my women saving account in hdfc bank ltd. They are deducting 115 rupees every quarterly from my account. When i asked about the details of this deduction they said this amount is for programme management fee. I asked that i never authorised this kind of deduction then they said you have to visit the branch to resolve this issue. I have tried to send mail to my customer representative of hdfc bank but mail or not delivering on his mail id.
Amount is deducting from 1 jan 2016.

Kindly help.
Rashmi upadhyay

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Jul 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Comments

P.Achyutham

from Noida, Uttar Pradesh

Jun 6, 2017

I, P. Achyutham, have an account with HDFC bank, Mayur Vihar Phase II branch. I am being charges Rs.115.00 quarterly from January 1, 2017, as program management fee in lieu of which I am not being given any benefits. I request that the issue may please be looked into.