[Resolved] HDFC Bank — amount don't dispatch from atm machine but it got deducted from my account

Kavya Rajshekar

from Bengaluru, Karnataka

Oct 5, 2017

Address: Bangalore, Karnataka, 560002

Hi,
Below are the transaction details
Date :5 october 2017
Time : 11:04 am
Transaction details: i went to atm to draw 20, 000 and i entered that amount but amount was not dispatched from a machine.. And i got message to my mobile saying amount is deducted.
So i need my money back.
Do it at the earliest
Issue detail: my amount 20000 is not dispatched by machine but got deducted from my account.
Please help in getting back my money.

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Nov 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Customer,

Sorry to hear of your experience. We'd like to help you resolve this. Please write to [protected]@hdfcbank.com with details of your complete issue, transaction details, your Account No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance