HDFC Bank — Amount has been deducted but not collected from ATM

Address:

480884

Dear Team, i had made a transaction on 1/12/15 for 10000 rs from central bank of india . but i did not get amount from ATM and amount has been deducted from my account . i have informed to central bank manager also and submitted the written letter as well as per i was told by manager on the same day. i have raised a complain by calling customer care and i was told that i will be getting my amount back within 7 days. i have called back to customer care and asked about the status so they said that amount has been collected that day. then i went for FIR and went to nearest HDFC bank branch .i have informed about the incident to branch manager so he had raised a complain for video footage and said that i will inform u later. i am just keep roaming from here to here but even after making FIR on police station not getting proper solution for this please look in to this matter and help me out to get my amount .