[Resolved] HDFC Bank — Amount hold through gefu,

RadhaAnurag

Aug 4, 2020

Address: Okhla Phase-1

The hdfc bank has put a hold on my funds of rupees 178.97 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0001385
Branch: okhla phase-1
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

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Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within / outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the chargesof Rs. 25 per transaction (plus GST) are levied. As per our records, such declined transaction was attempted for which these charges were levied to you.

For further assistance you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Customer Assistance