[Resolved] HDFC Bank — amount not refund

Rahul Sarvesh Mangal

from Haridwar, Uttarakhand

Aug 17, 2017

Address: Muzaffarnagar, Uttar Pradesh, 251002

I have a made fund transfer of rs 1000from payzapp app to my credit card on[protected] the transaction get failed and money didn't credited to my payzapp wallet. I have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information, many a times the is in waiting, and when connected to executive they don't cooperate with me.

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Sep 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance