[Resolved]  HDFC Bank — amount not refunded

Address: Pune, Maharashtra, 411003

I have an transaction dine from pavana co bank on 1 feb the transaction was not processed and git amt deduction msg. Called bank and raised complaint against it comp no1495518 was given and was told that the amt will be reversed in 7 days now it's 9 days still the amt not reveresed. And i[censored] call to their call center which keeps u on hold for half an hour and says contiously that u are imp to us pls hold the line... I have called around 10 times and was on hold that is also an chargeable call... Pathetic customer service hdfc
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Mar 13, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
HDFC Bank Customer Care's response
Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TW[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
 
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