[Resolved]  HDFC Bank — amount on hold

Address: HDFC Bank, Mahadevpura Branch, Bengaluru, India

My account no is[protected]. I want to file a complaint against amount on hold, an amount of 3, 036 has been put on hold by the hdfc bank and before this also they have charged me a numerous time by deducting almost 500-600 rupees periodically every month but this time they have gone too far and put an amount on hold for 3, 036. I have also called their customer care numerous time and they just transfer my call to other departments and also put me on hold for more than 17 minutes. I want an refund of 3, 036 and also for all the amounts they have deducted unnecessarily. I am also attaching a snap of my account and the call screenshot when they have put me on hold for 17 minutes.
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Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have shared your comment with the concerned team and our branch officials will get in touch with you at the earliest. We request your patience in the interim.

Note: Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us.

-Zubin
HDFC Bank Customer Assistance
 
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