[Resolved]  HDFC Bank — amount transferred from payzapp not credited to the beneficiary account

I have transferred an amount of 5000 from my payzapp account to my bank account on 26 oct 17, but the money is not yet credited or refunded. I have registered a complaint regarding the same through email, but the same is not yet responded. No one is responding from the customer care centre when calling and no other options to register a complaint. Hdfc bank customer center was not providing any guidance and the contact number given by them was not in existence.
Please help me