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HDFC Bank — apple iphone 11 (128gb) cashback still not received

I had purchased apple iphone 11 (128gb) on 11/01/2020 using hdfc bank debit card and was eligible for a cash back of inr 6000/-. As per offer, cashback amount was supposed to be credited within 120 days from purchase but i haven't yet received it. Kindly help to resolve this issue.
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