[Resolved] HDFC Bank — applied for credit card 3 times, and no response from hdfc

[email protected]

from Delhi, Delhi

Nov 14, 2017

Address: Mumbai City, Maharashtra, 400071

Hi,

I am ankit saluja and want to apply for hdfc credit card. I have applied 3 times online, and am trying to follow-up since last 15~20 days, but till date i have not received any update on my credit card status. I have tried to call on your customer care number for more than 20 times, but not able to reach the executive. Moreover, there is not application number on which i can follow-up. This is serious not acceptable from one of the biggest bank. I want to apply for the card, but after looking at my initial experience, i may have to re-think about my decision.in today's time, where we are getting number of calls from various banks to apply for credit card, this is my first experience where customer has to follow-up with the bank for the credit card. I hope you understand my concern and awaiting for some quick positive action.

Best regards,
Ankit saluja
[protected]

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Dec 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card application and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance