HDFC Bank — atm

Address: Ghaziabad, Uttar Pradesh, 201014

I have gone to an atm in shipra plaza, indirapuram to withdraw my cash on 10 sept 2017 but not able to get my debit card back as the atm card was stuck in the atm machine, nor get the money, my account no is [protected], on calling the customer care i come to know that i have to pay the 230 rs for the applying new card. On doing enquiry of that atm, i came to know that many atm cards were also struck previously in that atmmachine. So i want to ask a question to the bank authorities that what is the fault of customer if your atm machine is not working. Why i should bear the loss.
I think in this conditions the bank should not charged a fees of 230 from me
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6 Comments

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Dear
Sir I have visited my home branch rengali then I have consult branch all stap. And I have deposited my all documents but he refused and told deposited minimum rs 500 but I wold not able to give but I am able to deposit rs 100but he refused. Then what shall I do. Kill active my account as soon as possible.

On 30 august, rs 177 had deducted from my hdfc account number [protected] . When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3RD PARTY CASH TXN INC GST 100817-MIR[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?
I tried to add 5000 rs to my PAYZAPP wallet from my HDFC credit card on 05/09/2017. But the money didn't get added to my PAYZAPP account, even though it was debited from my Credit Card

Tried calling/mailing customer care with no response

Please check and help with resolving the issue at the earliest.

Regards
Geetanjali
Regarding care loa
I have added 5000 rs from.my axis card to payzaap on 04/09/17 9:44 am. The money got debited from the card but not credited in my payzaap wallet..nor refund in my axis card...i refiaterd a complaint on [protected]@payzaap..but no response .tollfree no not reachable..kindly resolve it asap
Deepak bhadana
[protected]@gmail.com
My mother applied for a credit card loan for Rs. 39000. But, we have not received the DD yet and the courier company returned the same to the bank. I am really frustrated. Bank authorities are not replying properly,

Not able to make a complaint in customer care due to automation replies.
My mobile no is [protected]

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