[Resolved]  HDFC Bank — atm withdrawal delayed due to unethical sutter down

Address: Kolkata, West Bengal, 700047
Website: www.consumercomplaints.in

Respected sir,
This is to inform you that myself shayan banerjee a customer of your central park branch, kolkata. Today when i withdrawl my money from atm counter ganguly bagan then suddenly came mr. Chiranjit paul and mr. Pradip paul from brinks and order to security guard mr. Nayeem dhali to pull down the sutter for upload money to atm machine. But when it happened before 10 to 15min standing over there and machine working slowly. Then i requested to please wait for 2-3 minutes for bcz we standing here but they behave roughly and order me to stay outside the atm. This is not right to this type of incidence happening many more here.
So my humble request to you please cheke the matter bcz if we are not submitting money to hdfc bank then what will happend you will khow very well. Moreover my complain is mr. Chiranjit paul emp. Code. 7357 from brinks is hurt your customers emotion to give a better service. So if you are not getting action against mr. Paul then i will go to other consumer forum. Hopefully you can understand my emotion.

Thanks & regards
Shayan banerjee
[protected]
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Nov 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand that our bank official has contacted you and as per the conversation we understand that you have already raised complaint with concerned merchant service provider.

For further clarification you may contact our bank official on [protected].

-Bejoy
HDFC Bank Customer Assistance
 
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