[Resolved] HDFC Bank — auto debit of one assist mfee in hdfc credit card without permission

[Resolved] HDFC Bank — auto debit of one assist mfee in hdfc credit card without permission

D Dpatra Sep 6, 2020

Hi, My credit card is getting auto-debited of rs. 2999.00 without asking me. I had already told them to not to include one-assist 2 years back but they added it instead without permission. I need the refund of the amount and deactivate the one - assist in my credit card. Regards, Dipti patra [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 9, 2020

Dear Dipti, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.