[Resolved] HDFC Bank — <AUTO> 'HBL=[protected]' Request to release the amount in hold

shiby Lidya R

Aug 12, 2020

Address: Muthanallur cross Sarjapur road Bangalore

Dear sir,

Below given I my account details. There was an amount of Rs.3, 520/- on hold from the bank end and we are unaware of the reason for it.wr request you to help us with refund of this amount as we are going through huge crisis during this pandemic.

If this amount was held due to bounce cases, we apologise for the same and request to refund. We hope you understand my concern and oblige by the same.

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Aug 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query vide reference number[protected] and will respond to you shortly. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may be therefore be some delay in responding to your queries and complaints via PhoneBanking, email support and social media channels. We request your patience and support under these unprecedented circumstances.

-Anay
HDFC Bank Customer Assistance