[Resolved]  HDFC Bank — Bad service

Address: Latur, Maharashtra, 413512

Website: www.hdfcbank.com

First thing is I'm not hdfc bank customer and never want to be.
Today, I visited hdfc bank just to deposit 1000 rupees in my friends account. May be this is third party transaction.
I came from a village which is about 30km away from the branch, in 45 degree temperature. The branch is hdfc bank, sawe vaadi, main road, in front of town hall, latur-413512.
I stood in a queue for more than a hour.
When I came to counter the employee asked me to give an original PAN card and xerox of that. I was amazed listening this. I was just depositing 1000 rupees in my friends account with my signature and whole information. He refused to accept my money, like I'm depositing black money.
Now I'm supposed to go back to my village 30km away to get my id proof and come once again to bank in such great healthy environment.
I was totally panic and angry. After some arguments from me and the employee a third employee came and said, 'can't u read this instruction? Are u educated/literate or not?'
I watched at the notice board. Notice was written in english. I was shocked. The bank thinks that, people in Latur (nearby) are welknown english readers.
It's totally ir-related that people are educated or literate or what... The bank should give every notice in local language, i.e MARATHI.
There were to queues for deposit. First who deposit amount below 50000 and another above 50000. This notice was also in english. There are people who don't know to read-write anything. When someone's turn come, they ask to stand in another queue.
This was irritating incident.
I have only some questions:
1. Is it necessary to have original PAN and xerox for transaction like 1000 rupees.
2. Every notice board in the bank must be in local language, here MARATHI.
3. Your employee should treat us properly & politely. and think practically on problem of customers.
4. It's nothing to do with our education/literacy with ur bank and employee.

Finally, nothing to do with hdfc bank. I'm not customer. God bless them.