[Resolved] HDFC Bank — balance deduction

Sewali Dutta

from Duliagaon, Assam

Aug 18, 2017

Address: Sivasagar, Assam, 785662

Respected sir/madam

I have a hdfc bank credit card last no is 1373. Name sewali dutta. My balance was diducted without any notification. When i spend 399 rs. Then msg me that current o/s - 1411. But i spend only 399. How can it possible that my balance was diducted without any permission. Please look this metter and solve it as soon as possible.

Sewali dutta
[protected]

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Sep 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We seek your patience in the interim. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance