[Resolved] HDFC Bank — balance deduction

ash18na

from Mumbai, Maharashtra

Nov 21, 2017

Address: Mumbai City, Maharashtra, 400079

Yesterday from my account 118 was deducted regarding
Stmt chgs net/mbl incl gst 131117-mir[protected]
Which i dont know what is it and no proper info was provided no mail no text on my number thn again at night they deducted 42 rs regarding sme my account balanve was 159 but know its minus 17 i dont know whts happening within 24 hrs span bank have deducted my 152 rs and my balnce is minus 17 please inform me about ths as soon as possible

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Dec 27, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

HDFC Bank Customer Care's response Dear Customer,

We have received your request for issuance of the ad-hoc statement on November 13, and November 15, 2017. Hence the said charge has been deducted from your account. As there are no sufficient funds to recover the charges, the amount is on hold-pending for recovery. Please fund your account in order to debit the charge and regularise the account.

-Anay
HDFC Bank Customer Assistance

Nov 23, 2017

Updated by ash18na i didnt know whts tht but i didnt received any statement how much i hve 2 fund my account 2 recover th minus balance plzz inform as soon as possible

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Comments

Bhanupratap2203

Nov 21, 2017

Hi,
I canceled my indigo flight bookings for 6th december. I have not received my money yet. It's being 5 days i canceled it. I was expecting the money to be credited in my account in two days. Kindly look into this asap. I am out of India and cannot be reachable over phone. Please fix this and update me over email.