[Resolved]  HDFC Bank — bank account

Address: 686104

It is so sad to write such a mail to let you know that i have been cheated by the words of your team.
In my account while login to net banking i had a personal loan 10 minutes approval.
since i had an urgency of money i clicked the option and filled the details .
it went for verification and did not get approved.
the next day a lady called me stating calling from HDFC bank and asked have you tried for personal loan.
she told me she can enable 10 second loan offer if i take a wallet protection plan of HDFC and this 10 second loan needs no approval. I said let me think.
she called me again and said another team will call you if you are interested.
Another guy called me in seconds and asked sir are you interested for wallet protection plan it has so and so.
i told no and hag up.
Again that lady called me sir the offer can be enabled i[censored] take the plan. if you are ok the team will call you again.
this time i said yes.
the guy called me again and i said yes.
and an amount of 1899 has been debited from my account(30/10/17) .
till date (23/11/17) the offer has not been enabled in my account.
for this cheating i need my money back.
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Jan 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have received your e-mail with reference number[protected] and will respond to you within 3 working days.

-Manoj
HDFC Bank Customer Assistance
 
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