HDFC Bank — Bank account closure

Peeyush417

Apr 23, 2016

Address: New Delhi, Delhi, 110092

Website: Www.hdfc.com

I must admit that I wasn't smart enough as HDFC. Very smart bank I had a credit card as well with 20000 limit I had dispute with the services twice once in 2011 when I paid full amount with fine and charges because the payment was not made and closed the card. Another smart agent came to me and convinced again for a c.card I agreed even after my previous experience. Dispute occurred again this time I paid 39000 where the maximum limit was 20000only. Still they have not been closing my account saying they need more 7000 to close this account as it's dormant account and was converted into savings after salary account was changed. It has been increasing and increasing day by day, It's my hard working money and the way I have paid to HDFC it actually hurts, as a result I always tried to save my credit ratings but I was trapped and will never be able to buy a flat or a car as I don't have 40 lakhs to pay in a go. It not only affected my ratings but majorly impacted my personal life I have no status today no cars no home, when I visited my Hdfc home branch I was being convinced to purchase a mutual fund of 50000 as a saving with HDFC only then they would wave it off and close the account and this was offered by Lallan Mishra who was the manager, raising this question to you would you ever like to be in this situation like me? Off course not. Let's see if posting this experience for last 10 minutes help me!!!

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 23, 2016

Verified Support

Dear Customer,

You can write to us at [protected]@hdfcbank.com along with card details, registered contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

Peeyush417

Apr 24, 2016

It's not about the card Anay, it's about the bank account for card I have paid the interest in full and I have been provided no-dues certificate for the second time in my experience with Hdfc. I wrote only because my bank account is not being closed and I was really very much pissed off when I was offered a deal to either invest 50000 or pay 7000 rs. I actually didn't get that what the branch manager was up to. I also had one with axis bank it was closed without any charges even after 2 years. And I think it would have been increasing day by day. It's very easy for any bank like Hdfc to fight this because they always have a team to handle it in advance. I am a normal, general and peace loving person I can't escalate it again and again like other people I will olso quit and that's where your job is done Anay. that's what you have been sent for, but I won't screw neither your no Hdfc life, coz I am helpless you guys can prove that it was I at fault. You already have lawyers, yes but I will tell my family, friends and knowns about it, hope I can save someone else's credit score and social status to be ruined, and social status. God bless you Anay but I think you were not here with a solution. Let's see what you have for me